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Frequently Asked Questions (FAQ)
1. How long does delivery take?
Orders are usually delivered within 7-15 days across India. Remote areas may take slightly longer.
2. Do you offer Cash on Delivery (COD)?
Yes, we offer Partial Cash on Delivery on most orders. A small advance will be required to confirm your order.
3. How can I track my order?
Once your order is shipped, you’ll receive a tracking link via SMS/Email/WhatsApp
4. What if my order is delayed?
Delays can happen due to logistics issues, but we actively track all shipments to ensure delivery. You can contact us anytime for updates.
5. What if I receive a damaged or wrong product?
We’ve got you covered — we’ll provide a free replacement in case of damage or wrong item. A 360 degree unboxing video is mandatory (No trims, cuts. edits etc.)
6. What is the quality of your jerseys?
Our jerseys are made with premium breathable fabric, designed for both comfort and style.
7. Will the print fade after washing?
No — with proper care (gentle wash, no harsh detergents), the print remains durable.
8. How do I choose the right size?
We provide a detailed size chart on each product page. If you're unsure, go one size up for a relaxed fit.
9. Is it safe to order from JerseyWala?
Absolutely. We use secure payment gateways and have served thousands of customers across India.
10. What payment methods are available?
We accept UPI, Debit/Credit Cards, Net Banking, and Partial COD.
11. Why do some products go out of stock quickly?
We operate on a limited-drop model, meaning once a design is sold out, it may not be restocked.
12. How can I contact support?
You can reach us via WhatsApp or Instagram DM — we usually respond within 24 hours.